Indian Institute of Public Administration

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Organizational commitment and professionalism of state civil apparatus to determine public satisfaction through good governance, public service quality and public empowerment (Record no. 517333)

000 -LEADER
fixed length control field 01624nam a22001577a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210710b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rojikinnor, Rojikinnor
245 ## - TITLE STATEMENT
Title Organizational commitment and professionalism of state civil apparatus to determine public satisfaction through good governance, public service quality and public empowerment
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Journal of Social and Economic Development
300 ## - PHYSICAL DESCRIPTION
Extent 22(2), Dec, 2020: p.401-413
520 ## - SUMMARY, ETC.
Summary, etc This study aims to investigate factors related to the State Civil Apparatus that influence public empowerment and public satisfaction in Central Kalimantan Province. This research was conducted in the organizational structure of the regional apparatus that provides direct services to the public in the area of Central Kalimantan Province, as many as 14 districts and cities. The result implied that there are significant and positive effects between organizational commitment toward good governance, professionalism toward public service quality, good governance and public service quality toward public empowerment and also public empowerment toward public satisfaction. The novelty of this research is involving the behavior of the State Civil Apparatus to drive public empowerment and public satisfaction. Besides that, this study implicates good governance and public quality service as mediation. – Reproduced
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element State Civil Apparatus, Good governance, Public service, Public empowerment, Public satisfaction
9 (RLIN) 24998
773 ## - HOST ITEM ENTRY
Main entry heading Journal of Social and Economic Development
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP PUBLIC ADMINISTRATION
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2021-07-10 22(2), Dec, 2020: p.401-413 AR124675 2021-07-10 Articles

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