| 000 -LEADER |
|---|
| fixed length control field |
01204nam a22001577a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
210714b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Cwiklicki, Marek et al |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
ISO 9001 quality management systems in local government institutions in Poland: Past, present and future |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
International Review of Administrative Sciences |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
86(4), Dec, 2020: p.799-815 |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc |
The aim of this article is to identify and assess the development of ISO 9001 Quality Management System applications in Polish local government institutions in the years 1999–2015. We conduct our analysis on the basis of a questionnaire survey carried out among local government institutions in 2015 (with 77% rate of response). We prove that the ISO 9001 Quality Management System is dominant in Polish local government institutions and we show that its implementations were geographically concentrated and dependent on the size of the local government institution. – Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Development, ISO 9001, Local government, Poland, Quality management |
| 9 (RLIN) |
25118 |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
International Review of Administrative Sciences |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| Subject DIP |
LOCAL GOVERNMENT - POLAND |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Item type |
Articles |
