| 000 -LEADER |
|---|
| fixed length control field |
00835pab a2200181 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
180718b2001 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Jayakumar, K. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Quality management: electronic workflows and e delivery of government services |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
2001 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.41-53. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
Oct-Dec |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Planning for a comprehensive change management strategy would be necessary in the context of implementation of e Governance. This paper lays out a plan for sensitizing the IT Managers to Institute changes in the work processes and provide a range of options for ongoing development in implementing e Governance initiatives. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Total quality management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Electronic governance |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Agnihotri, Vivek K. |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
Management in Government |
| 909 ## - |
|---|
| -- |
52123 |
