| 000 -LEADER |
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| fixed length control field |
01587nam a22001577a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
230429b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Tangi, Luca et al |
| 245 ## - TITLE STATEMENT |
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| Title |
Exploring e-maturity in Italian local governments: Empirical results from a three-step latent class analysis |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
International Review of Administrative Sciences |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
89(1), Mar, 2023: p.76-94 |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc |
This article undertakes a quantitative and holistic approach to frame a model of e-maturity in local governments, defined as the extent to which technologies permeate public service delivery. Moreover, the study adds evidence on the performance associated with different levels of e-maturity. In so doing, we collect survey data from 814 Italian local governments and integrate it with secondary sources. We propose a new angle for assessing e-maturity at the local government level, where the novel approach is the categorisation of public services on the basis of their final users. The application of a latent class analysis shows that the level of e-maturity is quite limited among Italian local governments and that most of them tend to prioritise government-to-business rather than government-to-citizen services in their digitisation process. A high level of e-maturity is associated with greater effectiveness rather than efficiency. – Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
e-Government, e-Maturity, Empirical study, Local government, Performance, Service delivery. |
| 9 (RLIN) |
38017 |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
International Review of Administrative Sciences |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
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| Subject DIP |
E-GOVERNANCE |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Item type |
Articles |
