| 000 -LEADER |
|---|
| fixed length control field |
00978nam a22001577a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
230620b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Trivedi, Deepak |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
An analytical study of customer satisfaction in a public sector bank and private sector bank in Madhya Pradesh in the use of electronic banking services under the influence of brand perception |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Prestige International Journal of Management and Research |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
15(1-2), 2022: p.3-17 |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
The banking industry structure has changed from basic to abased in the last two decades. The fundamental reason for banking transformation was the concern for customer satisfaction in the age of information technology and communication. – Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Alternative banking, e-Banking, Customer satisfaction, Brand perception. |
| 9 (RLIN) |
38884 |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
Prestige International Journal of Management and Research |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| Subject DIP |
FINANCIAL INSTITUTIONS |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Item type |
Articles |
