Civil service exams and organizational performance: Evidence from the Pendleton act (Record no. 527493)

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fixed length control field 01312nam a22001457a 4500
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fixed length control field 240902b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Moreira, Diana and Pérez, Santiago
245 ## - TITLE STATEMENT
Title Civil service exams and organizational performance: Evidence from the Pendleton act
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc American Economic Journal: Applied Economics
300 ## - PHYSICAL DESCRIPTION
Extent 16(3), Jul, 2024: p.250-291
520 ## - SUMMARY, ETC.
Summary, etc We use newly digitized data to study the impacts of a historical reform that mandated exams for some employees in the largest US customs-collection districts. Although the reform improved targeted employees' professional backgrounds and reduced turnover, it did not lead to significant improvements in the cost-effectiveness of customs revenue collection. The incomplete reach of the reform was key for this partial success. First, the reform incentivized hiring in exam-exempted positions, distorting districts' hierarchical structure. Second, since we find suggestive evidence that districts' top managers mattered for performance, not changing their appointment method might have constituted a missed opportunity for improvement.- Reproduced

https://www.aeaweb.org/articles?id=10.1257/app.20220284
773 ## - HOST ITEM ENTRY
Main entry heading American Economic Journal: Applied Economics
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP CIVIL SERVICE
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2024-09-02 16(3), Jul, 2024: p.250-291 AR132934 2024-09-02 Articles

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