Civil service exams and organizational performance: Evidence from the Pendleton act
By: Moreira, Diana and Pérez, Santiago
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Material type: 
BookPublisher: American Economic Journal: Applied Economics Description: 16(3), Jul, 2024: p.250-291.
In:
American Economic Journal: Applied EconomicsSummary: We use newly digitized data to study the impacts of a historical reform that mandated exams for some employees in the largest US customs-collection districts. Although the reform improved targeted employees' professional backgrounds and reduced turnover, it did not lead to significant improvements in the cost-effectiveness of customs revenue collection. The incomplete reach of the reform was key for this partial success. First, the reform incentivized hiring in exam-exempted positions, distorting districts' hierarchical structure. Second, since we find suggestive evidence that districts' top managers mattered for performance, not changing their appointment method might have constituted a missed opportunity for improvement.- Reproduced
https://www.aeaweb.org/articles?id=10.1257/app.20220284
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles
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Indian Institute of Public Administration | 16(3), Jul, 2024: p.250-291 | Available | AR132934 |
We use newly digitized data to study the impacts of a historical reform that mandated exams for some employees in the largest US customs-collection districts. Although the reform improved targeted employees' professional backgrounds and reduced turnover, it did not lead to significant improvements in the cost-effectiveness of customs revenue collection. The incomplete reach of the reform was key for this partial success. First, the reform incentivized hiring in exam-exempted positions, distorting districts' hierarchical structure. Second, since we find suggestive evidence that districts' top managers mattered for performance, not changing their appointment method might have constituted a missed opportunity for improvement.- Reproduced
https://www.aeaweb.org/articles?id=10.1257/app.20220284
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