Street-level discretion, personal motives, and social embeddedness within public service ecosystems (Record no. 527915)

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Personal name Knox, Stephen and Arshed, Norin
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Title Street-level discretion, personal motives, and social embeddedness within public service ecosystems
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Public Administration Review
300 ## - PHYSICAL DESCRIPTION
Extent 84(5), Sep-Oct, 2024: p.918-931
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Summary, etc Drawing on the sense of community responsibility concept, we explore the enterprise policy ecosystem in an extensive qualitative study of Scotland. We present a processual model which explains how policies are shaped in an on-going dynamic through street-level managers' individual agency. Our findings reveal that driving the process is an interplay between personal motives (compassion, relational strength, esteem, coherence) with a social frame of reference (policy group, locality, public organization) which is based on embeddedness within specific policy contexts. This interplay guides how managers translate policy as either an opportunity or a threat which then directs how they enact their discretion to adapt, advocate change, or resist implementation. This process offers an explanation as to how situated value is created for specific policy areas within public service ecosystems. The implications are discussed in relation to the existing literature on policy implementation.- Reproduced

https://onlinelibrary.wiley.com/doi/10.1111/puar.13761
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Main entry heading Public Administration Review
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP PUBLIC ADMINISTRATION
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Item type Articles
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Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2024-10-04 84(5), Sep-Oct, 2024: p.918-931 AR133345 2024-10-04 Articles

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