Post covid-19 Pandemic conditions and after sale service of LIC of India: A study of agents’ ability lovely (Record no. 528215)

000 -LEADER
fixed length control field 01477nam a22001577a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Biswas, Chakrabarty, Amit Kumar and Ghosh, Malay Kumar
245 ## - TITLE STATEMENT
Title Post covid-19 Pandemic conditions and after sale service of LIC of India: A study of agents’ ability lovely
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Bihar Journal of Public Administration
300 ## - PHYSICAL DESCRIPTION
Extent 18(1A), Jan-Jun, 2021: p.128-136
520 ## - SUMMARY, ETC.
Summary, etc Covid-19 pandemic has adverse impact on Life Insurance Corporation of India like other sectors of insurance sector. In order to mark its impact on after sale services, the performance of agents has been examined. It has been attempted to mark the relationship between the promoters (DOs, ABMs) and policyholders. On the basis of empirical data, the present paper finds that promoters have less influence on policyholders and the use of unfair means by agents, during the pandemic crisis period, has assured the business efficiency. Despite the pandemic hurdles hampered the after sale service of the selected branch, agents ability has secured efficiency of business performance.- Reproduced

http://www.iipabiharbranch.org/upload/Complete%20BJPA%20Vol.%20XVIII%20No.%201A%20(Covid%20special%20issue)%202021.pdf
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element LIC of India, After sale service, Corona pandemic, Agents, Extra-legal benefits, Social familiarity,
9 (RLIN) 48967
773 ## - HOST ITEM ENTRY
Main entry heading Bihar Journal of Public Administration
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP PANDEMIC
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2024-11-19 18(1A), Jan-Jun, 2021: p.128-136 AR133599 2024-11-19 Articles

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