Rating systems: A drivers’ perspective (Record no. 529557)

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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Jha, Devasmita Kumar, Shishir Jha, Guha, Anupam
245 ## - TITLE STATEMENT
Title Rating systems: A drivers’ perspective
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Economic & Political Weekly
300 ## - PHYSICAL DESCRIPTION
Extent 60(4), Jan 25, 2025: p.40-46
520 ## - SUMMARY, ETC.
Summary, etc Algorithms are the new managers that evaluate workers through customer-generated five-star ratings by platforms. This paper studies rating systems used by ride-hailing companies, such as Uber and Ola. An analysis into what the companies have to say about the use of rating systems is juxtaposed with narratives of drivers’ perceptions of the same. The study focuses on drivers’ experiences with rating systems and its impact on their performance review and deactivation of service.- Reproduced

https://www.epw.in/journal/2025/4/special-articles/rating-systems.html
773 ## - HOST ITEM ENTRY
Main entry heading Economic & Political Weekly
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2025-04-28 60(4), Jan 25, 2025: p.40-46 AR135463 2025-04-28 Articles

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