Public perception of women’s police cells: A case study in Faridabad (Record no. 531212)

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Personal name Dogra, Twinkal and Kumar, Ashish
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Title Public perception of women’s police cells: A case study in Faridabad
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Indian Journal of Public Administration
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Extent 71(2), Jun, 2025: p.388-405
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Summary, etc This study examines the evolving landscape of public services in Faridabad, Haryana, with a specific focus on women’s police cells (WPCs). Employing the SERVQUAL framework, it assesses people’s perceptions of these specialised police units to gain a comprehensive understanding of their impact on the community. Situated in a rapidly urbanising region with gender-related challenges and increasing gender-based crimes, the study employed convenience sampling to gather data from three WPCs, involving 400 participants. Structured questionnaires, adapted from prior research, were used for systematic assessment via Likert-scale responses. Statistical tools, including factor analysis, descriptive statistics and mean scores, were employed for data analysis. The results indicate that WPCs play a crucial role in addressing gender-based crimes and enhancing women’s safety, as perceived positively by the community. However, ongoing efforts are needed to maintain and enhance these services to meet the community’s evolving needs.- Reproduced

https://journals.sagepub.com/doi/full/10.1177/00195561251336854
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Women police cells, Public perception, SERVQUAL, Gender-based violence, Law enforcement services.
9 (RLIN) 55924
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Main entry heading Indian Journal of Public Administration
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2025-08-01 71(2), Jun, 2025: p.388-405 AR136921 2025-08-01 Articles

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