| 000 -LEADER |
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| fixed length control field |
01318pab a2200169 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b2007 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ho, Alfred T. |
| 245 ## - TITLE STATEMENT |
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| Title |
Exploring the roles of citizens in performance measurement |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
2007 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.1157-177. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
Sep |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
This article discusses why citizens should be involved in performance measurement of government and introduces a model of citizen-initiated performance assessment (CIPA). Based on the experiences of a few Iowa cities and a survey of Iowa local officials, it shows how citizen involvement has impacted the practice of performance measurement, increased the likelihood of integrating performance informa;tion in the decision-making and planning process by elected officials, stimulated different thinking about public service delivery, and opened up new opportunities to build a stronger partnership between the government and the citizenry. the article concludes by discussing the limitations of the Iowa experiment, an d suggests directions for future research and experimentation to advance the understanding and adoption of citizen-based performance measurement. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Performance appraisal |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
International Journal of Public Administration |
| 908 ## - PUT COMMAND PARAMETER (RLIN) |
|---|
| Put command parameter |
N |
| 909 ## - |
|---|
| -- |
76090 |
