| 000 -LEADER |
|---|
| fixed length control field |
01127pab a2200193 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
180718b2007 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ghuman, B.S. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Policy transfer and citizen charter: The Indian experience |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
2007 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.774-787. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
Oct-dec |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Policy transfer from one country to another has gained momentum during post-globalisation era. Empirical evidence, however, suggests that policy transfer is not always a smooth affair. The Indian experience, however, reveals that policy transfer automatically does not deliver the expected results. The outcome of policy transfer, in case of citizens' charter is very poor mainly due to the lack of political will, lukewarm response of the bureaucracy and absence of participation of stakeholders particularly frontline bureaucracy, citizens and civil society organisations in the formation of citizen charters. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Citizen's charter - India |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Citizen's charter |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Mehta, Akshat |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
Indian Journal of Public Administration |
| 908 ## - PUT COMMAND PARAMETER (RLIN) |
|---|
| Put command parameter |
N |
| 909 ## - |
|---|
| -- |
77371 |
