Policy transfer and citizen charter: The Indian experience
By: Ghuman, B.S.
Contributor(s): Mehta, Akshat.
Material type:
ArticlePublisher: 2007Description: p.774-787.Subject(s): Citizen's charter - India | Citizen's charter
In:
Indian Journal of Public AdministrationSummary: Policy transfer from one country to another has gained momentum during post-globalisation era. Empirical evidence, however, suggests that policy transfer is not always a smooth affair. The Indian experience, however, reveals that policy transfer automatically does not deliver the expected results. The outcome of policy transfer, in case of citizens' charter is very poor mainly due to the lack of political will, lukewarm response of the bureaucracy and absence of participation of stakeholders particularly frontline bureaucracy, citizens and civil society organisations in the formation of citizen charters. - Reproduced.
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Articles
|
Indian Institute of Public Administration | Volume no: 53, Issue no: 4 | Available | AR77831 |
Policy transfer from one country to another has gained momentum during post-globalisation era. Empirical evidence, however, suggests that policy transfer is not always a smooth affair. The Indian experience, however, reveals that policy transfer automatically does not deliver the expected results. The outcome of policy transfer, in case of citizens' charter is very poor mainly due to the lack of political will, lukewarm response of the bureaucracy and absence of participation of stakeholders particularly frontline bureaucracy, citizens and civil society organisations in the formation of citizen charters. - Reproduced.
There are no comments for this item.