| 000 -LEADER |
|---|
| fixed length control field |
01211pab a2200169 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b2011 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bhuiyan, Shahjahan H. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Trajectories of E-government implementation for public sectore service delivery in Kazakhstan |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
2011 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
p.604-615. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
jul-sep |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
The impact of Information and Communication Technologies (ICTs) on public sector service delivery is immense as evidenced in Kazakhstan, a post-Soviet republic, and beyond. This article critically examines the trajectories of e-government implementation for public sector service delivery in Kazakhstan. Available evidence suggests that even the partial implementation of e-government accrues benefits, while the operational challenges, such as the lack of political support and consensus, the digital divide, the lack of qualified human resources, language, and infrastructure development need to be addressed to ensure a cost-efficient, cost-effieective, accountable, and transparent service delivery to Kazakhstanis. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
E governance |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
International Journal of Public Administration |
| 908 ## - PUT COMMAND PARAMETER (RLIN) |
|---|
| Put command parameter |
N |
| 909 ## - |
|---|
| -- |
94210 |
