Functional dimensions of the post forum in the department of posts: A study of participation of civil society in Goa postal region
By: Lobo, Charles.
Material type:
ArticlePublisher: 2012Description: p.719-732.Subject(s): Civil society - India - Goa | Postal services - India - Goa | Postal services
In:
Indian Journal of Public AdministrationSummary: The services for the common people need to be identified in consultation with the beneficiaries. The department of posts is one of the first Central government departments to introduce the concept of civil society participation in the form of Post Forums. The purpose was to involve the stakeholders in managing the post offices as per the needs of the customers. This article proffers the outcome of a study of Post Forums and their contribution in functioning and improvement of post offices in the state of Goa. - Reproduced.
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Articles
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Indian Institute of Public Administration | Volume no: 58, Issue no: 4 | Available | AR102372 |
The services for the common people need to be identified in consultation with the beneficiaries. The department of posts is one of the first Central government departments to introduce the concept of civil society participation in the form of Post Forums. The purpose was to involve the stakeholders in managing the post offices as per the needs of the customers. This article proffers the outcome of a study of Post Forums and their contribution in functioning and improvement of post offices in the state of Goa. - Reproduced.
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