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The PSM-leadership fit: A model of performance information use

By: Kroll, Alexander.
Contributor(s): Vogel, Dominik.
Material type: materialTypeLabelArticlePublisher: 2014Description: p.974-991.Subject(s): Civil service | Leadership | Public administration | Motivation In: Public AdministrationSummary: This article examines the use of performance information by public managers. It conceptualizes purposeful data use as a type of extra-role behaviour which requires additional effort on the part of the managers and which is not extrinsically rewarded. The article sheds light on one potential antecedent of performance information use ヨ the motivation of the users. It argues that we can observe high levels of data use if managers driven by public service motivation (PSM) work under transformational leaders. Using a needsヨsupply perspective on supervisors and followers, we suggest that there is a PSMヨleadership fit which fosters the performance of this extra-role behaviour. The article is based on data from German local government and its findings contribute to the literatures on PSM as well as on performance management. - Reprodu
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Articles Articles Indian Institute of Public Administration
Volume no: 92, Issue no: 4 Available AR107375

This article examines the use of performance information by public managers. It conceptualizes purposeful data use as a type of extra-role behaviour which requires additional effort on the part of the managers and which is not extrinsically rewarded. The article sheds light on one potential antecedent of performance information use ヨ the motivation of the users. It argues that we can observe high levels of data use if managers driven by public service motivation (PSM) work under transformational leaders. Using a needsヨsupply perspective on supervisors and followers, we suggest that there is a PSMヨleadership fit which fosters the performance of this extra-role behaviour. The article is based on data from German local government and its findings contribute to the literatures on PSM as well as on performance management. - Reprodu

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