Reforms to improve performance in Hong Kong's public sector
By: Hayllar, Mark R.
Material type:
ArticlePublisher: 1995Description: p.28-49.Subject(s): Civil service
In:
Asian Review of Public AdministrationSummary: This paper examines some of the managerialist reform introduced to improve the performance of public sector in Hong Kong. First, the paper details the nature of the Public Service Reform Program which commenced in 1989. Next, Governor Patten's more recent effort to improve services to the community through the introduction of a program of performance pledge is discussed and finally, there is brief discussion of the developing system of performance management or appraisal which is seen as underpinning the other move to enhance performance. Throughout the paper, there is an emphasis on understanding the political and social actors that have been influencing the reform process. In conclusion comments upon some of the implications of the changes from the staff perspective
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Articles
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Indian Institute of Public Administration | Volume no: 7, Issue no: 2 | Available | AR32318 |
This paper examines some of the managerialist reform introduced to improve the performance of public sector in Hong Kong. First, the paper details the nature of the Public Service Reform Program which commenced in 1989. Next, Governor Patten's more recent effort to improve services to the community through the introduction of a program of performance pledge is discussed and finally, there is brief discussion of the developing system of performance management or appraisal which is seen as underpinning the other move to enhance performance. Throughout the paper, there is an emphasis on understanding the political and social actors that have been influencing the reform process. In conclusion comments upon some of the implications of the changes from the staff perspective
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