Indian Institute of Public Administration

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Measuring public sector customer service satisfaction

By: Gilbert, G. Ronald.
Contributor(s): Roslow, Sydney | Nicholls, J.A.F.
Material type: materialTypeLabelArticlePublisher: 1998-99Description: p.21-25.Subject(s): Public sector In: Public Manager
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Articles Articles Indian Institute of Public Administration
Volume no: 27, Issue no: 4 Available AR40676

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