Indian Institute of Public Administration

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Relationship marketing : a study on consumer's perceptions of service quality in selected Indian banks by Saroj Kumar Dash and Arun Kumar Panda

By: Dash, Saroj Kumar and Panda, Arun Kumar.
Material type: materialTypeLabelBookPublisher: New Delhi Serials Publications 2012Description: 419p.ISBN: 9788183875202.Subject(s): Consumer relations | Consumer complaintsDDC classification: T347 D26
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Item type Current location Call number Status Date due Barcode
Book Book Indian Institute of Public Administration
T347 D26 (Browse shelf) Available 86422

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