Indian Institute of Public Administration

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Performance driven CRM: how to make your customer relationship management vision, a reality By Stanley A. Brown and Moosha Gulycz

By: Brown, Stanley A.
Material type: materialTypeLabelBookPublisher: Ontario John Wiley 2002Description: 272p.ISBN: 0470831618.Subject(s): Customer relationship managementDDC classification: T15 B815p
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Item type Current location Call number Status Date due Barcode
GR GR Indian Institute of Public Administration
T15 B815p (Browse shelf) Available GR19388

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