Indian Institute of Public Administration

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Best practices: building your business with customer-focused solutions By Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman

By: Hiebeler, Robert.
Material type: materialTypeLabelBookPublisher: New York Simon & Schuster 1998Description: 240p.Subject(s): Industrial management -- Case studies | Customer services -- Quality control -- Case studies | Customer services -- Management -- Case studiesDDC classification: T42 An23
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Item type Current location Call number Status Date due Barcode
GR GR Indian Institute of Public Administration
T42 An23 (Browse shelf) Available GR19397

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