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Service Quality : Research perspectives By Benjamin Schneider and Susan S. White

By: Schneider, Benjamin.
Material type: materialTypeLabelBookPublisher: Thousand Oaks Sage 2004Description: 185p.ISBN: 0761921478.DDC classification: T42 Sch57
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Item type Current location Call number Status Date due Barcode
GR GR Indian Institute of Public Administration
T42 Sch57 (Browse shelf) Available GR19453

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