Indian Institute of Public Administration

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Standards and quality in service delivery by Suresh Misra and Mamta Pathania

By: Misra, Suresh and Pathania, Mamta.
Material type: materialTypeLabelBookSeries: Consumer Education Monograph Series 13. Publisher: New Delhi IIPA 2012Description: 64p.ISBN: 8186641599.DDC classification: B3x54 M691st
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Item type Current location Call number Status Date due Barcode
GR GR Indian Institute of Public Administration
B3x54 M691st\c.2 (Browse shelf) Available GR20320
GR GR Indian Institute of Public Administration
B3x54 M691st (Browse shelf) Available GR19637

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