AI won’t give you a new sustainable advantage: But using it may amplify the ones you already have.
By: Barney, Jay B. and Reeves, Martin
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Material type: 
BookPublisher: Harvard Business Review Description: 102(5), Sep-Oct, 2024: p.72-79.
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Harvard Business ReviewSummary: Generative artificial intelligence (gen AI) has the potential to radically alter how business is conducted, and there’s no doubt that it will create a lot of value. Companies have used it to identify entirely new product opportunities and business models; to automate routine decisions, freeing humans to focus on decisions that involve ethical trade-offs, empathy, or imagination; to deliver customized professional services formerly available only to the wealthy; and to develop and communicate product and other recommendations to customers faster, more cheaply, and more informatively than was possible with human-driven processes. But, the authors ask, will companies be able to leverage gen AI to build a competitive advantage? The answer, they argue in this article, is no—unless you already have a competitive advantage that rivals cannot replicate using AI. Then the technology may serve to amplify the value you derive from that advantage.- Reproduced
https://hbr.org/2024/09/ai-wont-give-you-a-new-sustainable-advantage
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Articles
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Indian Institute of Public Administration | 102(5), Sep-Oct, 2024: p.72-79 | Available | AR133847 |
Generative artificial intelligence (gen AI) has the potential to radically alter how business is conducted, and there’s no doubt that it will create a lot of value. Companies have used it to identify entirely new product opportunities and business models; to automate routine decisions, freeing humans to focus on decisions that involve ethical trade-offs, empathy, or imagination; to deliver customized professional services formerly available only to the wealthy; and to develop and communicate product and other recommendations to customers faster, more cheaply, and more informatively than was possible with human-driven processes. But, the authors ask, will companies be able to leverage gen AI to build a competitive advantage? The answer, they argue in this article, is no—unless you already have a competitive advantage that rivals cannot replicate using AI. Then the technology may serve to amplify the value you derive from that advantage.- Reproduced
https://hbr.org/2024/09/ai-wont-give-you-a-new-sustainable-advantage
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