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Reforming government agencies internationally: is there a role for the balanced scorecard?

By: Holmes, Jennifer S.
Contributor(s): Kiel, L. Douglas | Pineres, Sheila Amin Gutierrezde.
Material type: materialTypeLabelArticlePublisher: 2006Description: p.1125-145.Subject(s): Administrative reform In: International Journal of Public AdministrationSummary: According to its proponents, the Balanced Scorecard has the ability to improve performance and enhance accountability. After discussing domestic and foreign use of the Balance Scorecard in government agencies in developed countries, this article explores the applicability of the model to government organizations in developing countries. Although an advanced method such as the BSC may be able to facilitate improvement, implementation of the method by countries facing so many concurrent challenges would be difficult due to a lack of resources, politization of public administration, and corruption. - Reproduced.
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Articles Articles Indian Institute of Public Administration
Volume no: 29, Issue no: 12 Available AR72513

According to its proponents, the Balanced Scorecard has the ability to improve performance and enhance accountability. After discussing domestic and foreign use of the Balance Scorecard in government agencies in developed countries, this article explores the applicability of the model to government organizations in developing countries. Although an advanced method such as the BSC may be able to facilitate improvement, implementation of the method by countries facing so many concurrent challenges would be difficult due to a lack of resources, politization of public administration, and corruption. - Reproduced.

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