Indian Institute of Public Administration

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Designing customer value index

by Sahay, Vinita S.

Material type: article Article Publisher: 2004Barcode no: AR64935.Availability: Items available for loan: (1).

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Customer satisfaction in postal services by Santa Gopinath

by Gopinath, Santa.

Material type: book Book Publisher: New Delhi Indian Institute of Public Administration 1978Barcode no: GR10693.Availability: Items available for loan: [Call number: APPPA 77-78 GOP] (1).

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A comparative analysis on customer satisfaction with reference to public sector and private sector travel operators in tourism management of M.P.

by Jain, Shubhangi.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: 2018Barcode no: AR118096.Availability: Items available for loan: (1).

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Modelling customer's vision towards disribution channels of Indian life insurance industry

by Chattha, Samiya | Bawa, Sumninder Kaur.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: 2018Barcode no: AR118279.Availability: Items available for loan: (1).

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An analytical study of customer satisfaction in a public sector bank and private sector bank in Madhya Pradesh in the use of electronic banking services under the influence of brand perception

by Trivedi, Deepak.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Prestige International Journal of Management and Research Barcode no: AR129015.Availability: Items available for loan: (1).

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Impact of behavioral intention, corporate social responsibility and customer satisfaction on customer loyalty in the hotel sector

by Venkatesan, Ranganathan.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Abhigyan: Management Journal From Fore Barcode no: AR130754.Availability: Items available for loan: (1).

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