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What to say to a porcupine : 20 humorous tales that get to the heart of great customer service By Richard S. Gallagher

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BookPublisher: New Delhi BPI India 2012Description: 111p.ISBN: 9788184975451.Subject(s): Customer relations -- Humor | Customer services -- Management -- Humor | Customer services -- HumorDDC classification: T42 G135

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Item type	Current location	Call number	Status	Date due	Barcode
Book	Indian Institute of Public Administration	T42 G135 (Browse shelf)	Available		86276

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