Service management : operations,strategy,and information technology By James A.Fitzsimmons. and Mona J.Fitzsimmons.
By: Fitzsimmons,James.A. and Fitzsimmons,Mona.J.
Material type:
BookPublisher: New Delhi Tata McGraw-Hill 2006Edition: 5th.Description: 605p.ISBN: 9780070615663.Subject(s): Service industries -- ManagementDDC classification: I5 F576
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
GR
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Indian Institute of Public Administration | I5 F576 (Browse shelf) | Available | GR19992 |


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