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Citizen's charters and public service provision: lessons from the UK experience
by Falconer, Peter K | Ross, Kathleen. Material type:  Article Publisher: 1999Barcode no: AR43823.Availability: Items available for loan: (1).
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2.
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Managerialism, administrative justice and public service reform in Britain
by Clark, David. Material type: Article Publisher: 1999Barcode no: AR44251.Availability: Items available for loan: (1).
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CITIZEN's Charter - implementation and evaluation: a case study Material type: Article Publisher: 1999Barcode no: AR44562.Availability: Items available for loan: (1).
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Quality standards in the public sector: differences between Italy and the UK in the citizen's charter initiative
by Schiavo, Luca Lo. Material type: Article Publisher: 2000Barcode no: AR47242.Availability: Items available for loan: (1).
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5.
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Reflection on citizens charter in India
by Ghuman, B.S. Material type: Article Publisher: 2000Barcode no: AR47852.Availability: Items available for loan: (1).
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6.
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Reflection on citizen's charter in India
by Ghuman, B.S. Material type: Article Publisher: 2000Barcode no: AR48095.Availability: Items available for loan: (1).
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7.
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Citizen's empowerment through charters
by Pandit, J.V.K.V. Material type: Article Publisher: 2002Barcode no: AR51852.Availability: Items available for loan: (1).
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8.
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The citizens' charter: the Indian experience
by Sharma, Alok Agnihotri | Vivek K. Material type: Article Publisher: 2001Barcode no: AR52113.Availability: Items available for loan: (1).
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Citizens' charter for municipal services
by Mathur, Mukesh P. Material type: Article Publisher: 2002Barcode no: AR56040.Availability: Items available for loan: (1).
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10.
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Citizens charter implementation through e-governance
by Kharsan, C.R. Material type: Article Publisher: 2002Barcode no: AR56095.Availability: Items available for loan: (1).
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11.
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Citizen's charter in Rajasthan: an overview and appraisal
by Srivastava, I.C. Material type: Article Publisher: 2003Barcode no: AR59866.Availability: Items available for loan: (1).
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Citizen's charters: a new direction for administrative change
by Rao, P. Arjun | Sridhar Raj, A. Material type: Article Publisher: 2004Barcode no: AR64828.Availability: Items available for loan: (1).
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`Virtue', `Citizen character' and `social environment': social theory and agency in social policy since 1830
by Offer, John. Material type: Article Publisher: 2006Barcode no: AR71681.Availability: Items available for loan: (1).
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The Right to information and citizen's charter: a critique and a framework
by Srivastava, I.C. Material type: Article Publisher: 2009Barcode no: AR87388.Availability: Items available for loan: (1).
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Citizen's charter as instrument of good governance - a perspective
by Misra, Ramesh C. Material type: Article Publisher: 2012Barcode no: AR96566.Availability: Items available for loan: (1).
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An evaluation of citizens charter in local government: A case study of Chandigarh municipal corporation, India
by Sharma, Deepak. Material type: Article Publisher: 2012Barcode no: AR98309.Availability: Items available for loan: (1).
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Towards socially accountable urban local governance: The citizens' charter reform in West Bengal
by Sen, Payel. Material type: Article Publisher: 2013Barcode no: AR105341.Availability: Items available for loan: (1).
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Right to service acts in India- fundamental governance reforms or an exercise in political rhetoric?: a case study of Delhi administration
by Garg, Manish. Material type: Article Publisher: 2017Barcode no: AR116955.Availability: Items available for loan: (1).
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19.
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Delivery of time-bound public services to citizens: Indian experience
by Pareek, Urvashi and Sole, Nagendra Ambedkar. Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: Indian Journal of Public Administration Barcode no: AR124761.Availability: Items available for loan: (1).
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