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1.
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Explaining the race gap in satisfaction with urban services
by Ryzin, Gregg G. Van | Immerwahr, Stephen | Muzzio, Douglas. Material type: Article Publisher: 2004Barcode no: AR61451.Availability: Items available for loan: (1).
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2.
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Drivers and consequences of citizen satisfaction: an application of the American customer satisfaction index model to New York city
by Ryzin, Gregg G. Van et al. Material type: Article Publisher: 2004Barcode no: AR61707.Availability: Items available for loan: (1).
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3.
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Expectations, performance, and citizen satisfaction with urban services
by Ryzin, Gregg G. Van. Material type: Article Publisher: 2004Barcode no: AR61931.Availability: Items available for loan: (1).
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4.
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Importance-performance analysis of citizen satisfaction surveys
by Ryzin, Gregg G. Van | Immerwahr, Stephen. Material type: Article Publisher: 2007Barcode no: AR75139.Availability: Items available for loan: (1).
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5.
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Citizen attitudes toward transparency in local government
by Piotrowski, Suzanne J | Ryzin, Gregg G. van. Material type: Article Publisher: 2007Barcode no: AR76565.Availability: Items available for loan: (1).
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6.
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Citizen perceptions of road smoothness: evidence from New York with implications for comparative performance measurement
by Ryzin, Gregg G. Van. Material type: Article Publisher: 2008Barcode no: AR81707.Availability: Items available for loan: (1).
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7.
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Performance measures and parental satisfaction with New York city schools
by Charbonneau, Etienne | Ryzin, Gregg G. Van. Material type: Article Publisher: 2012Barcode no: AR96993.Availability: Items available for loan: (1).
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8.
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Public management reform and citizen perceptions of the UK health system
by Grosso, Ashley L | Ryzin, Gregg G. Van. Material type: Article Publisher: 2012Barcode no: AR98119.Availability: Items available for loan: (1).
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9.
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Social and political consequences of administrative corruption: A study of public perceptions in Spain
by Villoria, Manuel | Lavena, Cecilia F | Ryzin, Gregg G. Van. Material type: Article Publisher: 2013Barcode no: AR99333.Availability: Items available for loan: (1).
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10.
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An experimental test of the expectancy-disconfirmation theory of citizen satisfaction
by Ryzin, Gregg G. Van. Material type: Article Publisher: 2013Barcode no: AR101260.Availability: Items available for loan: (1).
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11.
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The curious case of the post-9-11 boost in government job satisfaction
by Ryzin, Gregg G. Van. Material type: Article Publisher: 2014Barcode no: AR104390.Availability: Items available for loan: (1).
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12.
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Are performance management practices associated with better outcomes? Empirical evidence from New York public schools
by Sun, Rusi | Ryzin, Gregg G. van. Material type: Article Publisher: 2014Barcode no: AR104922.Availability: Items available for loan: (1).
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13.
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Evidence of an 'end of history illusion' in the work motivations of public service professionals
by Ryzin, Gregg G. Van. Material type: Article Publisher: 2016Barcode no: AR112402.Availability: Items available for loan: (1).
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14.
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Incredibly good performance: an experimental study of source and level effects on the credibility of government
by James, Oliver | Ryzin, Gregg G. Van. Material type: Article Publisher: 2017Barcode no: AR114680.Availability: Items available for loan: (1).
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15.
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Representative bureaucracy: a lever to enhance social equity, coproduction, and democracy
by Riccucci, Norma M | Ryzin, Gregg G. Van. Material type: Article Publisher: 2017Barcode no: AR114861.Availability: Items available for loan: (1).
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16.
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Exploring the deep antecedent of public service motivation
by Charbonneau, Etienne | Ryzin, Gregg G. Van. Material type: Article Publisher: 2017Barcode no: AR115790.Availability: Items available for loan: (1).
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17.
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A norm of evidence and research in decision-making (NERD): Scale development, reliability, and validity
by Hall, Jeremy L | Ryzin, Gregg G. Van. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Public Administration Review 2019Barcode no: AR120844.Availability: Items available for loan: (1).
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