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1. Women workers in the new economy: call centre work in Noida

by Ramesh, Babu P | Neetha, N.

Material type: article Article Publisher: 2004Barcode no: AR64972.Availability: Items available for loan: (1).

2. Moving beyond call centres in BPO

by Kaushik, Anjali.

Material type: article Article Publisher: 2004Barcode no: AR65138.Availability: Items available for loan: (1).

3. Social labour, employability and social exclusion: pre-employment training for call centre work

by Belt, Vicki | Richardson, Ronald.

Material type: article Article Publisher: 2005Barcode no: AR65410.Availability: Items available for loan: (1).

4. Interplay of management control and employee agency in a call centre

by Garima Kumar | Anand Prakash.

Material type: article Article Publisher: 2008Barcode no: AR78835.Availability: Items available for loan: (1).

5. Hope to despair: The experience of organizing Indian call centre employees

by D'Cruz, Premilla | Noronha, Ernesto.

Material type: article Article Publisher: 2013Barcode no: AR99842.Availability: Items available for loan: (1).

6. Caller hate: The orchestrated production of western nationalism

by Mirchandani, Kiran.

Material type: article Article Publisher: 2013Barcode no: AR100011.Availability: Items available for loan: (1).

7. Informal labour in the information economy: Job insecurities in India's call centers

by Remesh, Babu P.

Material type: article Article Publisher: 2014Barcode no: AR106664.Availability: Items available for loan: (1).

8. Specialized versus multi-skilled workforce: a newsboy approach for call centre resource planning

by Bose, Dipankar | Chatterjee, A.K.

Material type: article Article Publisher: 2015Barcode no: AR112689.Availability: Items available for loan: (1).

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